MSP
Managed Services
The team that monitors, operates and reports on your infrastructure 24/7. It complements your existing IT team or takes over entirely; the responsibility matrix is in the contract.
24/7 Monitoring and NOC
Server, network and application monitoring; incident management and response.
ExploreCitrix Farm Management
Operations for CVAD, NetScaler, StoreFront and FAS.
ExploreMicrosoft 365 / Azure
Tenant management, licensing and security configuration.
ExploreDatabase Management
SQL Server Always On, maintenance and performance.
ExploreBackup and Security Management
Operating Veeam jobs, FortiGate, EDR and e-mail security.
ExploreNetwork Management
Switch, wireless and WAN configuration.
ExplorePatch and Inventory
Automated patching and inventory with ManageEngine.
ExploreIT Outsourcing
On-site staff and a remote support model.
Explore
Why managed services
An infrastructure investment is made once; its operation runs every day. Patch schedules, backup verification, certificate renewals, capacity tracking and incident response need discipline. Sentinel ties that discipline to an SLA and reports every month.
- Contracted SLA: response and resolution times in writing
- Monthly report: incidents, capacity, patch status, recommendations
- Clear responsibility split with a RACI
- A fixed monthly TRY price, no surprise invoices
Free IT Health Check
See your infrastructure through a sentinel’s eyes.
Current state assessment, risk inventory and a prioritized roadmap. No commitment.